Specifications can be found here, and review here The whole thing is pretty good, and I can use the USB ports and the Ethernet port of the docking station without problem. When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following: Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Common Troubleshooting steps: Plug the dock into a different USB port - This will confirm that there is not an issue with the original USB port. As the results of our latest hard drive review . Go to the View by the option on the top right corner. 2. They charge the MacBook fine and the other peripherals do work. Computers listed in the SCOPE do not detect the HP Elite USB-C Docking Station when the docking station is connected to the computer's USB-C port. 1. USB-C Charging Port. Right Click on Dell Giga Ethernet and Click on Configure. ViewSonic 27" Monitor 1080p 60Hz (connected to WD19TB via display port) Eric 10-22-2015, 04:47 PM . Buy StarTech.com Triple Monitor USB 3.0 Laptop Docking Station - 4K HDMI, 2x DisplayPort - Universal USB Dock for Windows & Mac OS (10.14 & Above) (USB3DOCKH2DP): . Goto Advanced Tab and update the MAC Address with value of MAC address with your ethernet. 10-04-2019 12:05 AM. I click on "Connected" and set the dock to "Always Connect". In the Device Manager, double-click on the Network adapters section to expand it. Solution 1: Decrease your network adapter's Power Output Press the Windows Logo key + X to open the WinX Menu. Ethernet problem with Win10 on Startech docking station Windows Software DisplayLink Forum > DisplayLink Graphics Technology . Best regards. The device comes with zero USB-C ports or USB-C charging capabilities. It may not work with non-Dell laptops. The docking station also features USB Power Delivery, so you can power and charge your MacBook or Windows-based laptop as you work while powering your peripherals, using the included 120W power adapter. But still not working. Right-click on your computer's active network adapter and click on Properties. However, I just purchased a HP Pavilion 14-cexxx notebook with the latest core i7 processor and the docking station will not work with it. 1. Turn on your laptop. Operating System: Microsoft Windows 10 (64-bit) I just purchased the HP USB-C/A Univeral Dock G2. It works well BUT despite a lot of technical support from StarTech they just could not get it work with my to iiyama monitors. Hopefully it is there. To see which monitors are detected, click the Display menu. 1. Use short cables when you are testing. Power up the docking station and connect it to your computer. This product uses DisplayLink drivers. Then, click on the USB device and check for the option of update driver. Unplug monitors from the dock. There will be so many options of the drivers available and you need to select the one according to your requirement. For starters, it comes with a 60 Wat USB-C charging port and supports . When I connect the adapter and the device the machine nor windows will recognise the device, and I mean nothing not even a noise to suggest a device has been attached even in elevated/admin mode. Unplug the docking station from your PC. Product: EliteBook 8470 and dock. Best laptop docking station overall. But if you've got a WD19TB and both displays are working properly at 60 Hz otherwise, my only suggestion would be to update the following if you haven't already, and do so in this order: System BIOS. Check to see if your hard drive is listed. 4) Double click the Thunderbolt Software icon, you should see if the dock is attached to one of the ports. On your keyboard, press the Windows key + X and click Control Panel. But, with the new elitebook x360 830 G6 Notebook PC . Click on the Display settings. I just bought one of your USB 3.0 docking stations (DisplayLink) and plugged it in. Click on the dock under the port and click on the "Connection Status:" result, mine says "Connected". 1. Please note that there is a current issue with DisplayLink's driver with macOS 10.13.4, where only a single external display is . Also, the computers cannot be charged through the USB-C ports. Select Start -> Settings -> System -> Display or right-click the display and select Display settings. Thanks. The problem is that the ethernet will not work in all 3 of them. Operating System: Microsoft Windows 7 (64-bit) Operating System: Microsoft Windows 7 (64-bit) I can use a Display port to HDMI adapter cable direct from my laptop and connect to my tv, but the Displayport on the docking station doesnt work at all. View answer in context Q: Docking Station Issue Product: HP Elitebook x360 830 Notebook, HP USB-C Dock G5. The USB-C connector is a new USB connector which enables the latest USB standard. Turn on your PC. Note: If you're having trouble downloading photos, see Import photos and videos from phone to PC. Reviewed by Elyse Betters Picaro. The weird thing is that I have a StarTech DKT30CHVW USB-C Multiport Adapter and the ethernet works fine on that. Note: Unless a DisplayLink product is identified by the DisplayLink software on the USB bus, the DisplayLink UI icon will not appear in the Windows system tray (v7.9 or earlier software . Operating System: Microsoft Windows 7 (64-bit) Operating System: Microsoft Windows 7 (64-bit) I can use a Display port to HDMI adapter cable direct from my laptop and connect to my tv, but the Displayport on the docking station doesnt work at all. Product arrived but could not get dual monitors to work on my HP Elitebook X360 1020 G2. 6. Select the appropriate power cord for your region and connect it to the power adapter. First time poster here. Replace the USB cable connected to the dock and computer - This will confirm that there isn't an issue with . You'll tend to see fewer ports on portable docks, due to the . Once you are able to use the display on your MacBook Pro, when it is connected directly, you can then add the docking station into the equation. Operating System: Microsoft Windows 10 (64-bit) When I connect external monitors to the Docking station then insert the USB-C cable no display appears. To check Disk Management, press the Windows key + R, type diskmgmt.msc, and press Enter . On initial connection everything works through the dock, but after several minutes the keyboard, mouse and printer drop (USB Device . Select Control Panel. This does not work with the new macbook pro. Rated 5 out of 5 by Sylb from USB Devices Keep Dropping Connecting Docking station to monitor, wired keyboard, wireless mouse and printer via a StarTech switch SV231DDVDUA (2 Port DVI VGA Dual Monitor KVM Switch USB with Audio & USB 2.0 Hub) with StarTech cables. Hold the power button on your docking station for 3-4 seconds to reset it. This triple monitor docking station turns your USB 3.0/3.1 laptop into a full workstation with two DisplayPort outputs and an HDMI output. All of a sudden, I'm having troubles connecting my monitors to my plugable USB-C docking station. And if you want to change whether you see notifications about USB issues, here's how: Select Search , type usb and select USB settings from the list of results. The USB 3.0 foundation of this docking station limits certain connectivity options, but most users will likely find the limits acceptable. To work around this issue, use one of the following methods: Change Lid close action to any setting other than "Do nothing.". When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following: In Device Manager, check under Network Adapters . I have tried downloading all recent CPU/GPU graphic drivers, dock driver and USB. Make sure that the monitor is turned on. This setup has been the same since I bought my MBP 16" in January of this year outside of repairs by AppleCare. As per website, this docking station should work with Macbooks but I am not having any luck. I am having difficulty using the thunderbolt three port to Connect a thunderbolt two device. Hi there! I unplugged the monitor from the back of my desktop PC, plugged it into the docking station, plugged the docking station into my Dell laptop (new, Precision 15R, Windows 8, 64bit), it ran through the plug-n-play and everything (mouse, keyboard, speakers, LAN) work . Click Next to run the troubleshooter. Hi. If it is loose, the monitor will be detected and then lost by the dock, causing display reconfiguration. Group Policy Setting Per the StarTech website, no drivers are needed for this device, which I guessed anyway. If you check Device Manager, you see a yellow exclamation mark (bang), and get a message ( Figure 1) if you try to automatically search for drivers on the device with Device Manager. Follow the prompts to delete the driver. If the docking station continues to be the common issue with it not working, then you may need to contact the developer of the docking station. The problem does not repro using the USB 3.0 port directly on the laptop, so it seems specific to the docking station or the act of docking/undocking with it. The major problem is due to the USB-HDMI driver not . Laptop docking stations are very handy and great at increasing the functionality of your laptop. Use short cables when you are testing. This can be caused by loose video cables or USB instability. Connect an Audio Device. If you have a product based on the DL-3xxx or DL-5xxx (USB 3.0) family, the DisplayLink UI will only appear if a DisplayLink device has been detected AND a monitor is connected to the video output. 9. Go to multiple displays. I was trying to send video to 2 monitors with it and I couldn't even get 1 to work. 5. Macbook Pro 2019 16" i9, 64GB RAM, 8GB GPU. Note: To check the drive the dock will need to be powered off and back on to enter PC mode again. Select Display and set Display resolution. The triple 4K docking station supports Ultra HD 4K resolution on two DisplayPort monitors (at 60Hz), and on one HDMI monitor (at 30Hz). There you go. Started having an issue today where my home docking setup began failing to work. The docking station cannot receive power from the host laptop, therefore the power adapter must always be connected to the docking station. . External Data Storage Docking Station 11-05-2017 07:51 PM. The docking station measures 10.6 inches (270 mm) wide, 3.2 inches (82 mm) tall, and just 1.3 inches (34 mm) tall, and weighs a svelte 13.3 ounces (378 g). Use the keyboard shortcut Win+Ctrl+Shift+B. Has anyone else seen this issue? After this, follow step 1 to reboot the computer again. Connect the monitors to the docking station. All preferrals work except for the monitor. Use the appropriate video cables to connect your monitor to the docking station. The user reports that the external monitors, USB keyboard and mouse, and Ethernet will. Apple USB-C Digital AV Multiport Adapter. In these operating systems, the docking station will automatically detect and install the required drivers once connected to a Thunderbolt 3 port on your host laptop. System Thunderbolt drivers/software. DisplayPort not working on docking station. 1. Click Hardware and Devices. 3.5mm Audio Port. I've heard the issue might not occur if using USB 2.0 between the laptop and docking station, but I do not have any USB 2.0 ports to test that. Search: Hp Docking Station Not Detecting Second Monitor. The only way the montitors work correctly is if BOTH montiors are DisplayPort to DisplayPort this causes an issue cause only about 1 station in 15 has both montiors with a DisplayPort input, and we have about 300 Docks to put on the floor. 2. The SD4700P is a great solution for mixed deployments. This enables a DisplayLink enabled USB-C docking station to charge and dock a USB enabled host. However I have a problem with the VGA, HDMI and DVI ports. 2. Plugable Thunderbolt 3 and USB-C docking station. Disconnect and reconnect the dock from the system. Ethernet lights flashing a little bit a the beginning and stop. In the left column, click Resolution or Adjust Resolution . Docking Station 2 - StarTech TB3DK2---> It only works with HDMI and VGA connections "INTERMITTENTLY". USB-C and Thunderbolt Docking Stations An issue where several computers are unable to recognize USB-C or Thunderbolt docks. Disconnect and reconnect the dock from the system. By this, you will spot the entry related to the USB hub. 3. Turn Connection notifications on or off. Find helpful customer reviews and review ratings for StarTech.com Dual Monitor USB-C Laptop Docking Station with 4K HDMI, DisplayPort, 4xUSB 3.0 Ports & 60W PD . Before you make this change, make sure that the change does not affect your docking experience. 4. 8. Goto Setting-> Network and Internet -> Dell Giga Ethernet. Click on the number of monitors to be displayed (it must be 3) Click on extend these displays from the drop-down list. The StarTech uses the universal DisplayLink graphics driver to achieve this and it works fine with my HP Spectre x360 and with a Dell Vostro. Test each cable individually. Tech support reviewed the problems with me and pointed me to using passive Displayport to . The USB 3.0 Docking Station will work as the main graphics adapter on the system, while the on-board display will work as the extended display. Click the drop-down arrow and select Large icons. Which means I have to connect the monitors directly . 3. View at Amazon. Next Post Next post: StarTech com USB-C Docking Station for Laptops 4K HDMI User Manual. The portable laptop docking station adds HDMI or VGA video output, a USB 3.0 hub port, and a Gigabit Ethernet RJ45 port, through a single USB 3.0 host connection. Unlike some proprietary docks that only work with specific laptop brands, this dock is universal, working with your Windows or Mac computer with USB 3.0. Right-click the entry, and select uninstall. Latitude 7400 2-in-1 Thunderbolt 3 Not Working. Kensington USB 3.0 Docking Station . Setup: Dell WD19TB. 09-01-2021 10:31 AM. 2. HDMI USB driver update. 3. Another thing to take away from this is how you guys can handle the problems. The USB-C standard enables up to 100W of power to be delivered over a USB-C. The StarTech Docking Station for Two Laptops offers a number of ports and options for connectivity, but that doesn't mean you can simply plug in any device or monitor and expect it to work. However, like any other tech device comes some common problems. Product: HP Envy m7 Notebook W2K88UA#ABA. Hi Startech.com community. The USB to HDMI docking station helps you overcome the port limitations of modern mobile computers, making it ideal for your laptop or Surface Book.
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